Notice: Refund Policy Update

bmedia225 It has been a while since we had last published a blog post, we’re happy to be writing once again. This post is going to outline some of the changes in the revision of our refund policy.

Our refund policy had long been a source of frustration for our customers, given the lack of flexibility on our end. We’ve listened to your feedback and from this day forward we are offering 24 hour money back guarantees on all of our hosting services. Constant improvements in our service have given us the confidence to offer our hosting on the terms that you can receive a full cash refund, no questions asked, within the first  24 hours of purchase. It should be noted that only first time customers are eligible for this policy on their first order only.

Along with the updated policy, we will be providing superior billing support for our customers for better solutions to common issues. We have much more responsive policies in place when it comes to billing errors, we expect vast improvement in this department.

Our Terms of Service containing our revised refund policy can be found here.

As always, we’re very interested in hearing your feedback on how we can improve our service. We’re committed to constant improvements. If you have any suggestions or requests, please reach out on our forums or via email to admin( at )ggservers.net.

Stay tuned for more updates ready to drop this summer!

One Comment on "Notice: Refund Policy Update"

  1. Vittorio Calderón says:

    Hello,
    I want to know if I (as YouTuber) make some publishing to the host I can get a server as reward.
    Now I’m owning one 5gb server and it’s great.

Leave a Reply to Vittorio Calderón